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Introduction
CEO greeting
Cooperation

Introduction

Vision: Smart Call Center, Smart use

Mission: with perfect union, top quality is created.

Values:

Customer respect
Spreads positive attitude
Prioritizes knowledge
Responsibility

“1900-1950” Call Center of “Bilegt Dulguun” LLC is found in 2005 in order to promote fair competition, quality of service, and perfection in the industry of telecommunication in Mongolia.

With a sesearch from the CRS there are over 3 million telecommunication users in Mongolia, and this are the customers of “1900-1950” Call Center. Without the regard of their ethnicity or location we are working to reach every square corner of Mongolia and international counties with our 24/7 call center complex service.

For our service, we use complex computer software that is able to able to obtain reliable information in a short cycle. Out of all the telecommunication companies in Mongolia we were the first ones to introduce ““Automat call distribution- automatic call distribution system” in 2012 to our center. With new technologies we are able to distribute information quickly with the extent of simpler services. We are an call center that fulfills international standards.

Today, we are adopting international and domestic call center standards into our system of professional human resources and the biggest call center database in Mongolia. In 2008 we successfully introduced “Lost and found for documentations” and now there are over 20 thousand informations about lost documentation. Based on this data, we are cooperating with GAIPSR (General Authority for Intellectual Property and State Registration).

“Noyon Pizza” one of the leaders in fast food industry; fast, reliable and exact location finding “Taxi Calling Service”; “Advertising chain service”; “Currency Database”; “Live now and Entertainment Information”; cooperating with the National Bank “Property Values”; cooperating with GAIPSR “Social Insurance Information” and more than 50 more services that our call center is delivering 24 hours a day.

Throughout the world, telecommunication is evolving into a digital era the fastest. For this evolution we have always been ready, we are striving our best to deliver our service by our call center, entertainment and internet.

CEO greeting

Welcome to the website of “1900-1950”, nation’s leading Call Center.

Above all, we want to gratitude all our customers and partner organizations for choosing us and being part of our success.
Since 2005 we have successfully established the “1900-1950” brand in the Mongolian data and telecommunication industry. The employees of “1900-1950” call center consider their success to be dependent on their consumers demand and their ability to fulfill their demand. Furthermore, we have reached the vision that we were seeking 10 years ago, with the combination of professional human resources and technologies we are able to become leading call center with a complex database.

In order to improve our call center, we have done many projects and those lead to the improvement of management, and the increase of consumer satisfaction. Valuing our efforts in the field, Capital Consumer’s right protection organization awarded us with best of best consumer satisfaction group in 2005 and 2009, 6 time winner of A group with the most consumer satisfaction from the ICT Expo of telecommunication industry, the reason why we won this awards is because of the fulfillment of all the tasks that were issued to us. Furthermore, “1900-1950” Call Center is a member of Asian Call Center Network.
It is a pleasure for “1900-1950” Call Center to work with the establishment of short and complex data base and new product that allow us to have strategic and planning benefits.
We believe you will stay with us in the path we will take.
Sincerely:
Executive Director B. Enkh- Amgalan